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Weekend Operations Controller for a Fun & Friendly Flight Training School @ North Weald
Saturday/Sunday plus possibly 1 weekday to be agreed if desired
Hours 8.30am – 6pm
**Flight Operations experience is not essential, as full training will be given** but may suit PPL holder or aviation enthusiast.
We are an expanding and very busy Flight Training Organisation, looking for a new team member to join our fun, friendly and vibrant School based in North Weald, the ideal candidate will need to be polite, friendly, confident, professional, passionate about delivering excellent customer service, and well presented.
It is essential that you possess the following skills:
• Previous office experience
• Computer literate, specifically proficient in Microsoft Word and Excel
• Able to manage and prioritise workload
• Able to run and manage the day
• Be quick a learner, essential for working with our various software and online systems
The successful candidate will ultimately be responsible for running the busy weekend so it is essential that you:
• Are reliable
• Are confident with customers both face to face and over the telephone
• Have a positive, professional and friendly approach
• Can think on your feet
• Can take control
• Can multi-task
• Can work well under pressure
• Can work alone and as part of a team
• Can run to a schedule
As the weekend operations manager, you will be working alongside our Flight Instructors in a very busy and fast paced but fun environment, during the course of the day you will be responsible for booking students, keeping instructors up to date with flights and introducing customers, ensuring that the instructors are running on time to prevent delays, dealing with enquires in person or via email and telephone, processing voucher sales and bookings, invoicing students and taking payments by cash or card, updating student notes, accounts and tech logs.
There are occasions when flights will not be able to go ahead due to weather conditions or technical issues, on these occasions you will be responsible for contacting our clients to cancel/re-schedule their flights accordingly.
If you have an enthusiastic and outgoing personality, are looking for a fun and enjoyable position and possess the skills and qualities we require, this role is definitely for you!
Please apply with your C.V to enquiries@ nwft.co.uk
Hours between 19 and 29 per week

Please note that it is not possible to respond to every applicant, if you have not heard back from us within 7 days, your application has been unsuccessful on this occasion
User avatar
By Rob P
It is perfectly possible to reply to every applicant, what you are actually saying is you can't be ars*d

Rob P