Mon Dec 20, 2021 4:37 pm
#1889309
VRB: I took your advice and called again today, same story, same stonewall.
Paul_S: Yep, once I'm free and at the end of a page I'll switch over, I just don't want to confuse anything (even though decimals has blown the CAA's mind at present...)
MattL: So after my conversation today with the CAA where they say they can't proceed until they've hear back from my ATO, who swears they haven't had any communications from the CAA and therefore can't reply...
I was offered an address to whom I could email to request that the request be made again. Now, they've had every scrap of information about me already, there is no more, zero. So I can only think that they are accusing me of lying, but I've also told them that I have every flights receipt as an email that I could send them if they want, but they don't read my emails so
Therefore I asked them to explain the complaints procedure, at which the guy sighed a bit and explained it, I put down the phone and put in a complaint.
Could have been a mistake, but, at this point I think I'm past caring
Paul_S: Yep, once I'm free and at the end of a page I'll switch over, I just don't want to confuse anything (even though decimals has blown the CAA's mind at present...)
MattL: So after my conversation today with the CAA where they say they can't proceed until they've hear back from my ATO, who swears they haven't had any communications from the CAA and therefore can't reply...
I was offered an address to whom I could email to request that the request be made again. Now, they've had every scrap of information about me already, there is no more, zero. So I can only think that they are accusing me of lying, but I've also told them that I have every flights receipt as an email that I could send them if they want, but they don't read my emails so
Therefore I asked them to explain the complaints procedure, at which the guy sighed a bit and explained it, I put down the phone and put in a complaint.
Could have been a mistake, but, at this point I think I'm past caring
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