Thing is, given that
E-Exams is a 3rd party system that the CAA has procured
and that the role requires one to
interact with partners at all levels of business, both internally and externally, with the aim of capturing the voice of the customer
, I would bet that it's basically a middle-man role....
... for someone that will discover that the software house hasn't really understood the requirements, or created a flexible (or performant, I'd further wager) design, and that doesn't have the resources to make the changes needed in a sensible timescale....
... and will need to take the heat from the the people screaming at him* from within (and without) the CAA to make it all work, who are currently taking all the flak from people like us.
*I say 'him', not because I assume that only a man could do the job, but because I can't imagine that a woman would be crazy enough to take such a thing on for such a pittance. Other genders are, of course, available.
"System owner", my arris.