Tue Aug 17, 2021 2:36 pm
#1865486
Just thought I'd add my current saga with CAA licensing here. I know other people are having lots of issues, but as of today I've now lost my IR privileges and it seems no-one at the CAA can give any answer or forecast of when they will sort it.
April 2021 - I had to get my licence reprinted to add ME FI privileges. I had to do this in a hurry as the portal had been unable to process the application as it wouldn't recognise COVID medical extension the previous year. My IR was lapsed due to IRE/aircraft availability so it went on the back.
22 June - I renew my IR by test. I apply on portal same day for IR renewal. Portal won't accept it as says 'my ATPL results expired'. Phone CAA and told to email in with screenshots.
9 Jul - CAA finally respond telling me to do it another way on portal. This doesn't work either.
12 Jul - CAA respond admitting it is a bug in system and they have sent to IT.
15 Jul - CAA ask for copy of my ATPL results(??)
26 Jul - after chasing multiple days on the phone, CAA say bug now fixed and I should apply through another option on portal. I do this same day and CAA take £108 same day.
12 Aug - CAA email saying I need to upload a copy of Course Completion Certificate. This has already been done on 26 Jul with application but I send them a copy again by email.
16/17 Aug - chasing by phone as my SRG1100 Temporary Certificate expired 16 Aug and I am now unable to exercise my IR. I am supposed to be examining this evening. CAA just tell me it is in licensing workflow and can give me no idea of when it will be looked at.
I asked about target timescales but was told 'clock was reset on 12 Aug' and fact that I started this on 22 June seems irrelevant. They can't tell me what the target timescales or 'clock time' is either.
Along with many of my colleagues I am just totally fed up with all this. Renewing a rating should be the simplest thing, but it just feels like every since interaction we have is an issue.
April 2021 - I had to get my licence reprinted to add ME FI privileges. I had to do this in a hurry as the portal had been unable to process the application as it wouldn't recognise COVID medical extension the previous year. My IR was lapsed due to IRE/aircraft availability so it went on the back.
22 June - I renew my IR by test. I apply on portal same day for IR renewal. Portal won't accept it as says 'my ATPL results expired'. Phone CAA and told to email in with screenshots.
9 Jul - CAA finally respond telling me to do it another way on portal. This doesn't work either.
12 Jul - CAA respond admitting it is a bug in system and they have sent to IT.
15 Jul - CAA ask for copy of my ATPL results(??)
26 Jul - after chasing multiple days on the phone, CAA say bug now fixed and I should apply through another option on portal. I do this same day and CAA take £108 same day.
12 Aug - CAA email saying I need to upload a copy of Course Completion Certificate. This has already been done on 26 Jul with application but I send them a copy again by email.
16/17 Aug - chasing by phone as my SRG1100 Temporary Certificate expired 16 Aug and I am now unable to exercise my IR. I am supposed to be examining this evening. CAA just tell me it is in licensing workflow and can give me no idea of when it will be looked at.
I asked about target timescales but was told 'clock was reset on 12 Aug' and fact that I started this on 22 June seems irrelevant. They can't tell me what the target timescales or 'clock time' is either.
Along with many of my colleagues I am just totally fed up with all this. Renewing a rating should be the simplest thing, but it just feels like every since interaction we have is an issue.
Posts are personal views only.