Thu Sep 16, 2021 12:49 pm
#1870839
Help
I am hoping some one on here can help , i was due to fly to SA at the beginning of sept , BA cancelled my flight and the rescheduled flight , and have rebooked me a flight on the 19th however as i cant take leave at this time i cant go , they say i can move the flight , however getting hold of any sort of customer service personnel is a nightmare , in the past 4 weeks i have spent hours holding on my really important call (so they say ) tweeted , and done everything i can to get in touch without any luck , the issue i have is their terms and conditions state that i need to make the changes before the check-in date.
Feeling very frustrated and grumpy, Does anyone have any other suggestions /
I am hoping some one on here can help , i was due to fly to SA at the beginning of sept , BA cancelled my flight and the rescheduled flight , and have rebooked me a flight on the 19th however as i cant take leave at this time i cant go , they say i can move the flight , however getting hold of any sort of customer service personnel is a nightmare , in the past 4 weeks i have spent hours holding on my really important call (so they say ) tweeted , and done everything i can to get in touch without any luck , the issue i have is their terms and conditions state that i need to make the changes before the check-in date.
Feeling very frustrated and grumpy, Does anyone have any other suggestions /