Flyingfemme wrote:Nothing will be done. I had a fraud on my Amex and reported the address that the fraudulently purchased item was delivered to. Nothing was done. But Amex refunded me - so that’s OK, veryone can pay.
I dealt with a fraud on my elderly friend's debit card. Started with small transactions to see if they could get away with it, they eventually emptied the account and friend rang me in a panic.
Rang Halifax and got card stopped, asked for 5 months statements to friend. Worked our way through 88 fraudulent transactions. Rang Halifax again who credited friend all the losses.
During the checks of statements I noted payments to the same takeaway in the next town, payment for car finance, and a delivery from Amazon valued at £299. Asked Halifax if they'd notify police re fraud or should we. Oh we MAY do it, it depends...
So I reported to Action Fraud, all info including enough for them to easily find crim. We even knew where crim worked because the card had been first immediately after friend booked in for a week's respite care in a care home. An easy nick then!
Action Fraud said my friend WAS NOT A VICTIM OF CRIME because Halifax had refunded.
I even argued that is akin to house insurance paying out over a burglary and Cops saying there was no crime there. Then I thought, well that's what they are doing, just, as FF says, letting us all pay for the crime and no stopping the crims.