Wed Apr 14, 2021 9:47 pm
#1840509
Anybody on here know about Hive home heating - I have a problem.
Basically all the lights are on, no warnings, App is updated, batteries recharged in the thermostat which is wall mounted just outside the cupboard were the controller is. The Hub is in the office next to the router just across the hall.
Problem free for years until about 5 weeks ago when one morning the radiators were cold and the boiler not turning and burning.
Turned everything off - waited - turned it all back on and Hey Presto!
But it's been doing that randomly for weeks. Hive Customer Services (not their real name) have given up on taking me through various resets.
Plumber and electrician have checked everything out tonight and found no mechanical or electrical faults bar one slow motorised valve.
I know I portray a level of intelligence here but it's a thin veneer, help!
Basically all the lights are on, no warnings, App is updated, batteries recharged in the thermostat which is wall mounted just outside the cupboard were the controller is. The Hub is in the office next to the router just across the hall.
Problem free for years until about 5 weeks ago when one morning the radiators were cold and the boiler not turning and burning.
Turned everything off - waited - turned it all back on and Hey Presto!
But it's been doing that randomly for weeks. Hive Customer Services (not their real name) have given up on taking me through various resets.
Plumber and electrician have checked everything out tonight and found no mechanical or electrical faults bar one slow motorised valve.
I know I portray a level of intelligence here but it's a thin veneer, help!