To discuss anything which relates to the FLYER Airportal or the magazine
#1480881
Right... I have changed a few settings.

I've updated Tapatalk plugin, so that may solve some issues with that.

I have disabled "post timeout" - this may help but unsure at this point.

There are other changes I could make but trying to make minimal changes and monitor what happens.
#1480915
jsonuk wrote:Server logs really arent telling me much. If it is a timeout issue then it will be hard to catch.


Just to be clear, it's doesn't feel like a timeout issue - the connection seems to be dropping.

The failure is instantaneous - the millisecond you click the post button, you're immediately dumped to the screen that you've seen screenshotted above.
#1480936
stevelup wrote:
jsonuk wrote:Server logs really arent telling me much. If it is a timeout issue then it will be hard to catch.


Just to be clear, it's doesn't feel like a timeout issue - the connection seems to be dropping.

The failure is instantaneous - the millisecond you click the post button, you're immediately dumped to the screen that you've seen screenshotted above.


Thanks for the info. The logs arent being very helpful. I will keep looking for answers.

But an instant timeout is not usually a code issue but either HTTP or a DNS issue. Probably the former. Will have to keep looking.
#1481169
Right... I managed to replicate the problem on my phone using Chrome. It went straight to an "err_connection_failed" notice.


I think I worked out the problem - the server firewall was possibly dropping some connections to the server (hence the instant page error and not a timeout)... This happened to some people more often than others.

I have adjusted the firewall rules.
Please let me know if you're still having posting problems here - then I will look at making more changes.

If I get no responses, I will assume the problem is fixed. If you are a user who has had the problem and it is now fixed - please also let me know :)

Thanks
#1481493
Thanks for the update - I have gone down another route and looked at the SSL protocols. Apparently, Safari does suffer with dropping a particular "handshake" that we use.
http://serverfault.com/questions/721198 ... r-browsers

So I have updated our supported protocol list - and will test again.

I am able to test the error on my phone - I preview a post and then leave it for 25mins, then I get the "error" page when I try to preview again. Will continue my testing...
#1481518
I have noticed another problem which needs looking at though. I often randomly see the 'padlock' disappear in Safari. It does this whenever there are SSL issues. Digging into it, I see:-

This issue in various places...

Code: Select allThe page at https://forums.flyer.co.uk/viewforum.php?f=1 was allowed to display insecure content from http://forums.flyer.co.uk/styles/FLATBOOTS/theme/images/user5.png.


and...

Code: Select allposting.php:748:172The page at https://forums.flyer.co.uk/posting.php?mode=reply&f=2&t=101317 was allowed to display insecure content from http://i.imgur.com/YODaFG0.png.