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Re: This error when posting is driving me potty!

PostPosted:Wed Aug 24, 2016 7:45 am
by JWL
Glad to know we're not alone :)

I get that occasionally with Safari on my iDevice, the difference is it keeps your text when you press the back button so you just need to resubmit. Edge deletes the text which is bloody annoying if you've just spent ages typing it out.

I now copy the text before I submit

2 attempts to post this

Re: This error when posting is driving me potty!

PostPosted:Wed Aug 24, 2016 8:57 am
by Miscellaneous
Just to let management know it's not a couple of isolated cases, I have it almost every time. :D


Image

Re: This error when posting is driving me potty!

PostPosted:Wed Aug 24, 2016 1:11 pm
by riverrock
It does seem to be user specific. I've still not had the issue when I'm on my home laptop (Win 10 latest) on edge (or the mobile version).

Re: This error when posting is driving me potty!

PostPosted:Sun Aug 28, 2016 8:53 am
by Ian Melville
I've just lost a long post, and I am not going to bother retyping it. Is anything being done about this issue?

Current loss was in IE11, where the back button just gives a blank reply. I also get it on my iPad and iPhone. I use several other forums and none have the same issue.

Between the IE and Safari users, that is potentially 50% of your readers affected, acceptable?

Re: This error when posting is driving me potty!

PostPosted:Mon Aug 29, 2016 11:17 am
by jsonuk
Turned on the error logs and will try to figure out what the issue is.

Re: This error when posting is driving me potty!

PostPosted:Tue Aug 30, 2016 8:26 am
by G-BLEW
Between the IE and Safari users, that is potentially 50% of your readers affected, acceptable?


Of course not. I'll keep people posted.

Ian

Re: This error when posting is driving me potty!

PostPosted:Tue Aug 30, 2016 10:05 am
by jsonuk
Miscellaneous wrote:Just to let management know it's not a couple of isolated cases, I have it almost every time. :D


I have a few questions - does this happen only when posting, or does it happen while you browse the forums as well?

Has it always been like this or started recently? Does it only affect Safari or other browsers as well?

Thanks

Re: This error when posting is driving me potty!

PostPosted:Tue Aug 30, 2016 10:08 am
by stevelup
Only ever when posting for me.

I only use Safari, and can confirm it does it on both mobile and desktop.

Two to three weeks?

I think the big problem browser for this issue is Edge - according to the folks above, it fails every time.

Re: This error when posting is driving me potty!

PostPosted:Tue Aug 30, 2016 10:24 am
by jsonuk
Testing a post with Edge browser...

Re: This error when posting is driving me potty!

PostPosted:Tue Aug 30, 2016 10:29 am
by jsonuk
stevelup wrote:Only ever when posting for me.

I only use Safari, and can confirm it does it on both mobile and desktop.

Two to three weeks?

I think the big problem browser for this issue is Edge - according to the folks above, it fails every time.


@stevelup is it intermittent? You still posting with Safari?

I had a quick test on my Windows 10 with Edge.. posted fine above. Will try with another pc in a minute.

Re: This error when posting is driving me potty!

PostPosted:Tue Aug 30, 2016 10:47 am
by stevelup
It's entirely random. Can go days without a problem, then it will happen two or three times in a row.

Going to be a bugger to debug!

Re: This error when posting is driving me potty!

PostPosted:Tue Aug 30, 2016 10:54 am
by jsonuk
Yup.. proving a problem to debug already. Server logs really arent telling me much. If it is a timeout issue then it will be hard to catch.

Will keep trying tho!

Re: This error when posting is driving me potty!

PostPosted:Tue Aug 30, 2016 12:54 pm
by riverrock
Edge problem isn't an issue for everyone - I've never had an issue with Edge / Win 10 and I use it about 1/2 the time I'm on here. Also haven't seen it on IE11 or Chrome on Win 7 on my other machine.
Maybe I'm just lucky.

Re: This error when posting is driving me potty!

PostPosted:Tue Aug 30, 2016 1:04 pm
by Ian Melville
intermittent, IE11 and Safari on iPad, Only happens when posting.

Would some date/times help?

Re: This error when posting is driving me potty!

PostPosted:Tue Aug 30, 2016 1:38 pm
by morticiaskeeper
Only when posting,

Chrome on Android today, between 12:30 - 13:00 bst

Chrome & Safari on iOS.

It seems to be related to the time spent writing. Cut and paste from somewhere else works.

Tapatalk gives notifications, but crashes when trying to read.