Fri Oct 15, 2021 7:08 pm
#1876569
Having embarked on a project that hadn’t had a Permit for some years that I wanted to upgrade the engine/propeller and undercarriage on, I dived in head first with the LAA paperwork back in May, as I also did with a similar project five years ago.
The system really is better than ever. A telephone filter person directs you to your allocated engineer, and out of around 15 calls in the last six months, they’ve all got straight through, and without the need to call at certain times of day.
Emails are also directed to the allocated engineer, and response time has been excellent.
After going through the whole process, answering various queries, sending back all the requested information at various points, I’ve today been granted a Permit to Fly, and I want to say that it’s been a process that has been very thorough, slick and efficient.
I cannot thank Jon Viner of the LAA enough for his input, comments, rapid response times, and commitment to getting it Permitted, and this is simply a public thank you to the LAA for continuing to get better and better.
The system really is better than ever. A telephone filter person directs you to your allocated engineer, and out of around 15 calls in the last six months, they’ve all got straight through, and without the need to call at certain times of day.
Emails are also directed to the allocated engineer, and response time has been excellent.
After going through the whole process, answering various queries, sending back all the requested information at various points, I’ve today been granted a Permit to Fly, and I want to say that it’s been a process that has been very thorough, slick and efficient.
I cannot thank Jon Viner of the LAA enough for his input, comments, rapid response times, and commitment to getting it Permitted, and this is simply a public thank you to the LAA for continuing to get better and better.
Never criticise a man until you’ve flown a mile in his loafers.