Sat Sep 11, 2021 12:45 pm
#1869708
Looking at the first picture it doesn’t look as though this crack was started at the screw hole, it misses the hole.
I would suggest that someone unfamiliar previously caused the crack, I wouldn’t think it would be the factory, therefore the box must have been opened previously.
It is not up to the customer to have to wait for a replacement part while Covid takes precedence. The shop should replace the complete article in a sealed box at the customer’s convenience. If this was the only headset in stock at the time, I find it extremely unlikely and suspicious that the last one sold should have the fault.
“Couldn’t have been more helpful” I don’t think so!
I would suggest that someone unfamiliar previously caused the crack, I wouldn’t think it would be the factory, therefore the box must have been opened previously.
It is not up to the customer to have to wait for a replacement part while Covid takes precedence. The shop should replace the complete article in a sealed box at the customer’s convenience. If this was the only headset in stock at the time, I find it extremely unlikely and suspicious that the last one sold should have the fault.
“Couldn’t have been more helpful” I don’t think so!
JAFO, Flyin'Dutch' liked this
The 6 P principle
Proper
Planning
Prevents
Particularly
Poor
Performance
Proper
Planning
Prevents
Particularly
Poor
Performance