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How long does it take CAA to process ID requirements for conspicuity rebates

PostPosted:Thu Jan 07, 2021 10:35 am
by MIddleGround
Applied for my rebate on a SkyEcho2 and the first stage required me to upload various personal details so they could do verification checks. That was 30th Dec. Anyone know how long it takes them to process those checks before one can apply for the rebate?

Re: How long does it take CAA to process ID requirements for conspicuity rebates

PostPosted:Thu Jan 07, 2021 11:07 am
by Lefty
Did mine in late November and it took 8-9 days.
At the time I questioned why the wanted all that info. They’ve had my details since 1972!

However to be fair, they haven’t had many working days since your submission on 30 December.

Re: How long does it take CAA to process ID requirements for conspicuity rebates

PostPosted:Thu Jan 07, 2021 11:14 am
by Rob P
10 days here. December 4th to 14th.

Rob P

Re: How long does it take CAA to process ID requirements for conspicuity rebates

PostPosted:Thu Jan 07, 2021 11:25 am
by patowalker
They rejected my driving licence as proof of ID, because it had "expired". I had to explain the government had extended driving licence validity due to a virus. It didn't occur to them that might have been the case.

Re: How long does it take CAA to process ID requirements for conspicuity rebates

PostPosted:Thu Jan 07, 2021 12:44 pm
by ADIRU777
My ID stuff was accepted by the CAA but I'm waiting for a rebate having applied on 10th November...!
To be fair, it appears that I'm the only known case in which the application has disappeared in their 'systems' and they promised to prioritise my EC rebate just before Christmas.

EDIT: I've had a very pleasant email from a named friendly person at the CAA promising that it will be in my account next week :thumleft:

Re: How long does it take CAA to process ID requirements for conspicuity rebates

PostPosted:Thu Jan 07, 2021 1:04 pm
by WelshRichy
My rebate was submitted on 24th December and I received an email this morning stating my address doesn't match my licence address.

That is probably because I've recently moved and as the CAA doesn't take anyone's word for their new SEP revalidation date when changing their address I need to have a photocopy countersigned by our CFI. Now because our club is all voluntary and between moving and lockdowns I haven't been able to have this bit done but am working on it (catch 22)!

I couldn't put my original address down on it as the receipt from Transair has my new address on it...

Hopefully my explanation together with confirming my previous address will be enough for them to process my rebate...

Re: How long does it take CAA to process ID requirements for conspicuity rebates

PostPosted:Thu Jan 07, 2021 4:26 pm
by tcc1000
In my case, a couple of working days - submitted just before Christmas and ID verified 5 Jan.

Re: How long does it take CAA to process ID requirements for conspicuity rebates

PostPosted:Thu Jan 07, 2021 4:40 pm
by Ben Twings
I applied 27/12 and got my account verified today.
They now state up to 6 weeks to pay out claims!

Re: How long does it take CAA to process ID requirements for conspicuity rebates

PostPosted:Thu Jan 07, 2021 5:09 pm
by tnowak
About 10 working days for me.

Re: How long does it take CAA to process ID requirements for conspicuity rebates

PostPosted:Thu Jan 07, 2021 5:13 pm
by kui2324
They are also having to process all the IDs of AMEs, who have to have a Portal account due to the changes to their records system for carrying out medicals.

Re: How long does it take CAA to process ID requirements for conspicuity rebates

PostPosted:Thu Jan 14, 2021 4:17 pm
by Flying_john
ADIRU777 wrote:EDIT: I've had a very pleasant email from a named friendly person at the CAA promising that it will be in my account next week :thumleft:



Did you get it ? I'm still waiting for any emails or credits for my 22nd Nov confirmation.

Re: How long does it take CAA to process ID requirements for conspicuity rebates

PostPosted:Thu Jan 14, 2021 4:44 pm
by WelshRichy
My email reply to their address query on 7th January must have worked as in the last hour I've received notification my EC Rebate has been successful and will be paid to my nominated bank account in the next two to three days (half of the full price including VAT). Original request was submitted on 24/12/20.

Re: How long does it take CAA to process ID requirements for conspicuity rebates

PostPosted:Thu Jan 14, 2021 5:35 pm
by Fellsteruk
Mine was about two weeks.

Re: How long does it take CAA to process ID requirements for conspicuity rebates

PostPosted:Thu Jan 14, 2021 6:57 pm
by muffin
About a week but I can’t submit the claim even though I paid for the SE2 before Xmas as there are none available and I need the serial number for the claim.

Re: How long does it take CAA to process ID requirements for conspicuity rebates

PostPosted:Thu Jan 14, 2021 7:14 pm
by CloudHound
Ordered mine mid-Nov from LX. Arrived yesterday.