You know, its odd... but I found actually picking up the phone and calling them meant I spoke to a very nice lady who delt with my request instantly...
...Amazing this high tech stuff today, eh??
skydriller wrote:Lightspeed will also send you a thicker headband for those with a smaller head that find the standard size "hang" on the head.
tcc1000 wrote:I did this and (after a couple of attempts by them to set up an account on their system), sent me it from the US. Unfortunately, and for reasons I still can't quite figure out, there was a few pounds import duty to pay plus a £12 admin fee.