MercianMarcus wrote:... If buffoonery were an Olympic sport, the assorted Quangos of the UK would surely win gold.
Organisation puts a form online. Early user experience shows it is unsatisfactory. Organisation takes it down and swiftly puts up another version in response to user complaints.
In the private sector this is called responsiveness to customer feedback; in public sector it is apparently buffoonery. Am I missing something ?
[oh yes, there is another difference: in private sector organisation may employ trained IT professionals as it sees fit. In UK, in public sector, almost no national-level department or agency is allowed to; IT support must be outsourced because of the well-known efficiencies that brings, by Treasury policy. This means that anyone doing this work inhouse must have been recruited and must now be being employed for some other purpose with some other skills, and must not be being paid for any IT skills]
(mere guide at) Jet Age Museum, Gloucestershire Airporthttp://www.jetagemuseum.org/
TripAdvisor Excellence Award 2015http://www.tripadvisor.co.uk/Attraction ... gland.html